Trust & safety
Built like the stakes are your kid. Because they are.
Every marketplace says "safety first." Here's what ours actually means, in the order a skeptical parent should ask.
No adult ever messages your teen. Structurally.
There is no route in our system that delivers a customer's words to a teen's screen. Customers talk to our dispatcher; the dispatcher passes on job details only — what, where, when, checklist. This isn't a moderation policy that can fail. The messaging feature adults would need simply does not exist.
Parents hold the account.
Teens don't have logins. They work inside their parent's account through a PIN-protected view that shows their jobs, checklists, and earnings — and nothing about customers beyond the job itself. Parents approve every booking before it happens and can read every transcript, always.
Verified neighbors only.
Households verify their address by postcard before they can book. Everyone on the platform lives inside the same small neighborhood boundary. There are no strangers because there is no public marketplace — your neighborhood's roster is visible only to your verified neighbors.
Watched for the things parents worry about.
Every message passes through filters that block and flag attempts to move conversations off-platform, requests for a teen's personal information, or inappropriate content — before any AI ever sees it, and after. A flag alerts the neighborhood captain and the teen's parent immediately, and everything is logged permanently.
Minimal information, by design.
Roster cards show a first name, last initial, and age bracket — no photos of kids appear anywhere on the site. Never a last name, never a birthdate, never a school, never an address. Customer addresses go to the teen's parent at booking — not to the teen's view.
13+, full stop.
Chore Army is for teens 13–18. We don't accept younger kids, and age is enforced at profile creation — not on the honor system.